Services we provide:
– general security
– patient minding
– concierge services
– code responses
– customer service
– asset protection
– access control
Sensitivity and compassion are essential qualities of security officers working in healthcare.
To ensure that all patients, staff and visitors feel that they are in a safe environment, Force Response Security’s officers are trained in customer service, mental health awareness, and cultural diversity before they begin onsite work.
Our officers approach challenging situations equipped with the skills to ensure safe outcomes for everyone involved.
These include:
- identifying aggressive body language
- dealing with unpredictable behaviour
- open and inclusive communication
- de-escalation techniques